Privacy Policy

1. INTRODUCTION

Spirit of the Fleurieu Tours (referred to as “we”, “us”, “our” or “SFT”) is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, store, transfer and disclose your personal information when you use our services or our website (www.sftours.com.au).

2. INFORMATION WE COLLECT

2.1 Personal Information When you make a booking or enquiry with us, we may collect the following information:

  • Personal identification information such as your name, date of birth, and gender.
  • Contact data including your email address, phone number, and physical address.
  • Transaction data including details about payments from you and other details of products and services you have purchased from us.
  • Technical data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

2.2 Non-Personal Information We may also collect, use and share aggregated data such as statistical or demographic data for any purpose. This data does not reveal your identity and is therefore not personal data.

3. HOW WE USE YOUR INFORMATION

We use the information collected for various purposes, including:

  • To fulfil our contract with you and provide the services you request.
  • To communicate with you, respond to your enquiries, and send you information about your bookings or changes to our terms or policy.
  • To process payments and prevent fraudulent transactions.
  • To improve and customize our website, products, and services.

4. SHARING OF INFORMATION

We do not sell, trade, or rent your personal identification information to others. We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

5. SECURITY OF YOUR INFORMATION

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure.

6. YOUR RIGHTS

You have the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

7. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. CONTACT INFORMATION

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Tour Operator & Guide: Malinda Roberts Email: info@sftours.com.au Phone: 0498 326 739 Mailing Address: 8 Avocet Street SEAFORD RISE, South Australia, 5169

Last Updated: 24th July 2023